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Seller's Guide

Us After Death Marketplace: Seller Guide

A guide to help Sellers navigate listings, communication, payments, and secure transfers on the Us After Death Marketplace.

How This Works

  • Create a verified seller account and submit accurate ownership documents.
  • List your burial plots, niches, crypts, or memorial items with complete and accurate details.
  • Buyers submit payment into escrow via approved platforms (Stripe, PayPal, etc.).
  • Complete notarized transfer documents promptly; funds are released after notarization.
  • Maintain all communication within the Us After Death platform for security and compliance.
  • Update listing status at least every 7 days to ensure accuracy.
  • Burial plots, mausoleum crypts, and columbarium niches are exempt from sales tax. If you sell any items that do require sales tax (such as memorial products or add-ons), you must include the tax in the final price you give the buyer and you are responsible for sending that tax to your state.
  • All sales are final once notarized transfer is completed.

Using the Custom Order Form

Sometimes buyers request a specific location, pair of niches, companion burial plots, or modified pricing. In these cases, Sellers should create a Custom Order Listing by cloning an existing product and customizing it for that buyer.

What You Can Customize:

  • Exact section, row, or niche numbers
  • Private pricing for a buyer you’ve already spoken with
  • Description and notes for unique agreement terms
  • Attachments, images or documentation specific to the location
  • Hidden listing visibility (accessible only by link)

A complete training video + step-by-step instructions can be found here:
➜ How to Create Custom Listings (Video + Steps)

Tip: This feature is ideal when a buyer messages you inside the platform and asks for a personalized package or a specific configuration. Custom links allow buyers to check out securely through escrow while keeping the listing private.

Best Practices

  • Respond to all buyer inquiries within 24–72 hours to maintain trust and visibility.
  • Price competitively; top-performing listings are often ~20% below retail.
  • Provide clear, high-quality photos and videos within the platform only.
  • Ensure all ownership documents are current and verified before listing.
  • Use Marketplace checkout exclusively; avoid off-platform payments.
  • Follow all applicable laws and platform policies when selling memorial items.
  • Keep listings accurate and updated; remove items that are no longer available.

Dos & Don’ts

Do:
  • Provide complete and accurate listing information.
  • Communicate only through the Us After Death platform.
  • Complete notarized transfer documents promptly.
  • Update your listing status weekly.
  • Follow the Official Seller Plan rules and service fee structure (18%).
  • Price fairly and transparently, including full payment requirements.
Don’t:
  • Conduct off-platform sales or accept payments outside Marketplace checkout.
  • Share private contact info or request buyers to contact you directly.
  • Misrepresent ownership, pricing, or item condition.
  • Ignore buyer inquiries—this may redirect buyers to other listings.
  • List items as “down payment only” or request partial payments outside BNPL options.
  • Post offensive, fraudulent, or misleading content.
  • Violate platform or legal policies; fines or account suspension may apply.
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