Privacy policy
Us After Death Privacy Policy
Effective Date: 09/20/2025
Us After Death (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information of users who visit or use our platform, including buyers and sellers of burial plots, columbariums, memorial spaces, and related items.
1. Information We Collect
We collect information in the following ways:
Account & Transaction Information
- Name, email address, phone number, billing address, and password
- Payment details, purchase history, escrow status, transfer documents, gift card usage
Inquiry & Lead Data
- Buyer Introductions: When you request information via our marketplace or inquire about a service, we collect and share your name, email address, state of residence, and any voluntary comments with the designated Seller or Premier Partner to facilitate a response.
Listing Information
- Descriptions of items, ownership documents, location details, pricing, listing history
Communication Data
- Messages exchanged between buyers, sellers, and support through the platform, including email notifications
Technical Information
- IP address, device type, browser type, operating system, cookies, tracking pixels, usage analytics
Location Information
- Optional data regarding your location for delivery or legal compliance purposes
Other Information
- Any information collected when you register, place an order, subscribe to our newsletter, fill out forms, or interact with the platform
We collect information directly from users, automatically through platform use, and from third-party service providers as necessary to operate the platform. You may visit the site anonymously, but some services require personal information.
2. How We Use Your Information
Your information is used for:
- Buyer Introductions: Facilitating introductions to relevant Sellers, Vendors, or Premier Partners (such as cemeteries or donation facilities) when you inquire about a specific listing or service.
- Facilitating Transactions: Completing purchases, escrow services, and notary transfers.
- Verification & Compliance: Verifying ownership, user identity, and legal compliance.
- Communication: Responding to inquiries, providing support, and sending account-related updates.
- Platform Improvement: Analyzing usage, optimizing performance, and enhancing user experience.
- Marketing & Promotions: Sending newsletters, promotional offers, or updates if you opt in.
- Security & Fraud Prevention: Detecting, preventing, and responding to fraud or unauthorized activity.
- Legal Obligations: Complying with legal requests, court orders, or government regulations in accordance with North Carolina law.
- Personalization & Customer Service: Improving website functionality, offerings, and service based on your feedback.
3. Data Sharing
We do not sell or rent personal information. We may share information:
- With Buyers, Sellers, and Premier Partners: To facilitate transactions, including escrow, ownership transfers, and buyer introductions.
- Lead Data Protections: When we share your information as part of a Buyer Introduction, the receiving Partner is contractually prohibited from reselling, redistributing, or using your data for any purpose other than responding to your specific inquiry.
- With Service Providers: Stripe, notaries, email providers, analytics platforms, or other third parties supporting platform operations.
- For Legal Compliance: When required by law, court order, or to protect the rights, safety, or property of Us After Death or our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.
All third parties are contractually required to protect your data and only use it for the specified purposes.
4. Data Retention
We retain user data as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. Certain information, such as transaction records or notarized documents, may be retained indefinitely for legal and compliance purposes.
5. Data Security
We implement technical, administrative, and physical safeguards to protect personal information, including encryption, secure storage, access controls, and system monitoring. While we take reasonable measures, no online platform can guarantee 100% security. Users should take precautions with passwords and personal devices.
6. Cookies & Tracking
We use cookies, pixels, and similar technologies to enhance platform functionality, analyze usage, remember preferences, and serve relevant content. Users may manage cookies through browser settings, but some features may not function properly if cookies are disabled.
7. Third-Party Services & Links
Our platform may use third-party services for payments, analytics, email, or other functions. We are not responsible for the privacy practices of third-party sites or services. Occasionally, we may link to third-party products or services with separate privacy policies.
8. Children’s Privacy
The platform is not directed to children under 18. We do not knowingly collect personal information from minors. Any information discovered from a child will be deleted immediately.
9. Governing Law & International Users
Us After Death is headquartered in North Carolina, USA. By accessing the platform, you consent to the transfer, storage, and processing of your information in the United States. This Privacy Policy and our data practices are governed by the laws of the State of North Carolina.
10. User Rights
- Access & Correction: Users can access and update their information.
- Deletion Requests: Users can request account deletion; some data may remain for legal compliance or agreement enforcement.
- Opt-Out of Marketing: Users may unsubscribe from promotional communications at any time.
- Data Portability: Users may request a copy of their data in a machine-readable format, subject to laws.
11. Your Consent
By using our platform, you consent to this Privacy Policy and the collection and use of your information as described.
12. Changes to this Privacy Policy
We may update this policy from time to time. Material changes will be communicated via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or requests regarding your personal information or privacy:
Email: support@usafterdeath.com
